Healthcare in Manukau – A Guide for Migrants

Healthcare in Manukau - A Guide for Migrants
Moving to a new country can be both exciting and challenging, especially when it comes to navigating the healthcare system. For migrants settling in Manukau, New Zealand, understanding the local healthcare services and resources is essential to ensure the well-being of themselves and their families.
In this guide, we will provide an overview of the healthcare system in Manukau, highlighting key aspects and offering helpful insights to make the transition smoother.

Accessing Healthcare Services in Manukau

Manukau, located in the Auckland region, offers a comprehensive range of healthcare services to its residents. As a migrant, it is important to be aware of the various options available for accessing healthcare. The primary point of contact for non-emergency medical care is a general practitioner (GP) or a local medical clinic. These facilities provide a wide range of services, including regular check-ups, immunizations, and treatment for minor illnesses.

Finding a General Practitioner (GP)

Registering with a GP is the first step to accessing healthcare in Manukau. To find a GP, you can start by visiting the Healthpoint website (, which provides a comprehensive directory of healthcare services in New Zealand. You can search for GPs in Manukau based on your location or specific requirements. Once you have selected a GP, contact their practice to schedule an appointment and inquire about their registration process.

Enrolling with Primary Health Organizations (PHOs)

In New Zealand, Primary Health Organizations (PHOs) play a crucial role in delivering healthcare services to communities. PHOs are responsible for managing the health needs of the population within their designated region. When you register with a GP, you will be encouraged to enroll with a PHO as well. Enrolling with a PHO provides additional benefits, such as access to subsidized healthcare, discounted prescription medications, and specialized services.

Emergency Healthcare in Manukau

In case of a medical emergency, it is important to be familiar with the emergency healthcare services available in Manukau. The primary emergency department in the region is located at Middlemore Hospital, which is equipped to handle a wide range of medical emergencies 24/7. It is important to note that emergency departments should only be utilized for urgent and life-threatening situations.

Ambulance Services

In the event of a medical emergency, dialing 111 will connect you to the New Zealand emergency services, including ambulance services. Ambulances are staffed by highly trained medical professionals who can provide immediate medical assistance and transport patients to the appropriate healthcare facility. It is crucial to remember that ambulances are primarily for emergencies, and non-emergency situations should be directed to a GP or medical clinic.

Cultural Considerations in Manukau Healthcare

Manukau is a multicultural city that values diversity and understands the importance of cultural considerations in healthcare. Various healthcare providers in the region aim to provide culturally appropriate services to cater to the needs of different communities. When seeking healthcare services, do not hesitate to communicate your cultural background and any specific requirements to ensure you receive the best care possible.

Language Support

If English is not your first language, you can request language support during your medical appointments. Many healthcare providers in Manukau have interpreters available or can arrange for interpreter services over the phone. It is important to feel comfortable and understand the medical advice and instructions given by healthcare professionals, so do not hesitate to ask for language support if needed.


Navigating the healthcare system in Manukau as a migrant may seem daunting at first, but with the right information and resources, it becomes more manageable. By familiarizing yourself with the available healthcare services, finding a GP, knowing emergency procedures, and understanding cultural considerations, you can ensure that you and your loved ones receive the necessary care and support. Remember, your health and well-being are a priority, and the healthcare system in Manukau is there to assist you every step of the way.